Tuningfiles

Quick Start Guide

Welcome to Sedox Performance!

Thank you for choosing Sedox Performance as your tuning files provider.

In this Quick Start Guide, you will find basic information on how to register, purchase tuning credits, and request remaps over our online system. Regardless of whether you are an experienced tuning house, or you are just getting started with vehicle optimisations, Sedox Performance can provide dyno tested tuning files, flashing equipment, accessories and technical support.

1. Registration

Please, first register on www.tuningfiles.com.

This account will be used as your central account for buying credits and requesting remaps on TuningFiles.com and for buying tools or accessories at TuningTools.com. Please register here with your name, email and password: https://app.tuningfiles.com/register.

After registration and email confirmation, go to your Account / Settings and enter all necessary details, such as billing and shipping addresses and notification settings.

2. Account types

Registered customers

After registration, you can immediately purchase the desired amount of credits and request remaps.

Resellers

After registration, contact us so we can set up your account in the resellers pricing group. The pricing group will depend on the business agreement, your location, tool configuration, file volume and similar factors.

Authorised dealers

After registration, contact us to arrange contract details and purchase of our slave tools package with a special dealer discount. Sedox slave tools, principal place of business and contract signing are the main requirements for becoming an authorised dealer.

EVC Resellers

If you want to use the EVC reseller function and purchase projects through WinOLS, enter your EVC ID under Account / Settings / EVC Settings and contact us so we can set up your account in the EVC reseller price group.

3. Prices

Remap prices are based on tuning credits and depend on your customer group. Your available prices are shown when you are logged in to your account.

For high volume authorised dealers and premium resellers we can arrange special tuning credit pricing through the dealership agreement.

4. Credit purchase

To request Sedox Performance remaps you will need Sedox Performance Tuning Credits in your account. You can purchase credits directly on app.tuningfiles.com by clicking BUY CREDITS, choosing SDX credits and completing payment.

Payments can be made by PayPal, credit card via Stripe, Apple Pay where available, Google Pay where available, or bank transfer. Bank transfer and other methods requiring confirmation may take longer before credits are visible in your account.

NOTE: Take care to purchase Sedox Performance Tuning Credits since EVC credits cannot be used to request tuning.

Buy tuning credits in Tuningfiles

5. File upload and remap request

After you have successfully read the vehicle ECU, login to app.tuningfiles.com, click UPLOAD FILE and complete all required steps.

  • Click the file selector button, browse on your PC and select the original read file or drag and drop a file onto the selector.
  • Select vehicle details from the dropdown menu or enter your own data.
  • Select remap type and details, and check any special requests.
  • Write any extra information or additional comments and click submit.
  • The estimated file price is based on vehicle type, remap type, special requests and your customer price tier. The final price may differ slightly from the estimate.
  • When your file is finished you will receive a notification by email and mobile phone if you have opted for push notifications.

6. Support and Warranty Claims

Account and purchasing support

For questions about pricing, products and shipping, please contact us.

Remaps and technical support

All questions about remaps, technical procedures or warranty claims should be sent through our Support Ticket System, so we can properly follow and solve questions, issues or inquiries.

Support tickets are answered with top priority, usually within 15 minutes.

7. Tools and Accessories

In addition to remap development, Sedox Performance is an authorised distributor of major tuning tool brands including Alientech, EVC, Flashtec CMD, Dimsport, Magic Motorsport and others.

For the complete offer, please visit our webshop TuningTools.com.

Last updated: June 7, 2024